Frequently Asked Questions (FQA)
What are the delivery times?
Optional delivery time
We provide delivery services during the following designated time periods :
- Morning: 08:00 – 12:00
- Noon: 12:01 – 15:00
- Afternoon: 3:01 PM – 7:00 PM
- Evening: 7:01 PM – 10:00 PM
- Not specified
How is shipping calculated?
Shipping area and fee reference (unit: New Taiwan dollars)
- Xinxing District, Qianjin District, Lingya District, Yancheng District, Qianzhen District, Sanmin District ▷ Shipping fee: $200
- Gushan District, Zuoying District, Fengshan District ▷ Shipping fee: $250
- Qijin District, Nanzi District, Renwu District, Daliao District ▷ Shipping fee: $400
- Xiaogang District, Niaosong District ▷ $300
- Large community, Qiaotou District ▷ $500
- Swallow Nest Area ▷ $600
- Gangshan District, Luzhu District ▷ $800
- Qishan District ▷ $1,000
For other areas (such as Meinong, Donggang, Pingtung, Fangliao, Liugui, etc.), or areas outside the above range, please send a private message to the editor to inquire about the delivery feasibility and quotation.
Are special colored roses natural?
The special colored roses sold in our store (such as blue roses and black roses) are all made from fresh roses that have been specially dyed for floral art. They are not naturally cultivated colors, so the color concentration and distribution may vary slightly.
Can you take a photo and send it back?
We will not proactively provide photos of finished products before shipment. If you require it, we are happy to assist. Please contact us via our official LINE: @kaohsiungflorist after placing your order and we will take a photo and send it back to you for confirmation.
Can urgent orders be delivered on the same day or within three days?
If it is an urgent order/temporary delivery on the same day , please be sure to contact us for confirmation first !
📞 Call for inquiries: 07-3341058
💬 LINE official account: @kaohsiungflorist
Please confirm that we can cooperate before placing your order. We will immediately arrange production and delivery for you. Thank you for your understanding and cooperation.
How to preserve flowers?
The blooming period of flowers varies depending on temperature, variety, and weather, and is approximately 5 to 10 days. Winter blooming is longer than summer blooming. To prolong the beauty and freshness of flowers, please refer to the following care methods:
Placement environment
- Avoid direct sunlight and place the flowers in a cool and ventilated indoor space.
- Avoid places near air-conditioning vents, electrical appliances, or hot and humid places.
Water changes and pruning
- Replace the water in the vase every 2 to 3 days and clean the vase at the same time.
- When changing the water, use floral scissors to cut the flower stems diagonally about 1 cm to help them absorb water.
- Do not soak the leaves below the flower stem to prevent rot.
- Regularly trim dead leaves, yellow petals, and rotten stems to keep the overall look fresh.
Special instructions for bouquets
- There is a water bag at the bottom of the bouquet, so there is no need to pour out the water.
- Water can be added every 2 to 3 days to ensure that the water bag remains moist.
- If you want to extend the life of the flowers, please put the bouquet in a vase for viewing. It is recommended to remove the packaging , loosen the flowers, re-cut the stems and change the water .
- After each water change, remember to cut the flower stems again and remove withered petals and leaves .